The Benton C.N.T. is comprised of 6 Negotiators. These Negotiators received extensive training from various agencies including the FBI and NYPD. This training consists of not only Crisis Negotiation techniques but also in Crisis Management. The C.N.T. responds to a multitude of different calls for service including: Hostage Situations, Barricaded Persons, Emotionally Disturbed Persons, and Suicide Attempts. During these calls for service the Negotiators use psychological techniques known as Active Listening Skills to calm the situation before negotiations can take place. Negotiators work very closely with the S.W.A.T. Team by gaining and relaying any tactical information pertaining to the situation at hand. The main goal of the C.N.T. is to have the situation at hand be resolved in a peaceful manner.